{"id":1930,"date":"2025-02-13T16:37:50","date_gmt":"2025-02-13T16:37:50","guid":{"rendered":"https:\/\/geminove.com\/?page_id=1930"},"modified":"2025-02-13T16:41:06","modified_gmt":"2025-02-13T16:41:06","slug":"faq-marketplace","status":"publish","type":"page","link":"https:\/\/geminove.com\/en\/faq-marketplace\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[et_pb_section fb_built=\u00a0\u00bb1″ disabled_on=\u00a0\u00bbon|on|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#f4f4f4″ custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||79px||false|false\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_is_popup=\u00a0\u00bboff\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_has_close=\u00a0\u00bbon\u00a0\u00bb da_alt_close=\u00a0\u00bboff\u00a0\u00bb da_dark_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb da_has_shadow=\u00a0\u00bbon\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||0px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb8px||50px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbManrope|700|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000″ text_font_size=\u00a0\u00bb40px\u00a0\u00bb text_letter_spacing=\u00a0\u00bb-1px\u00a0\u00bb text_line_height=\u00a0\u00bb1.2em\u00a0\u00bb custom_margin=\u00a0\u00bb4px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

FAQ – Geminove Marketplace<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_line_height=\u00a0\u00bb1.3em\u00a0\u00bb width=\u00a0\u00bb700px\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb||35px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Vous avez des questions sur notre marketplace B2B d\u00e9di\u00e9e aux diamants de synth\u00e8se<\/b><\/span> ? Vous \u00eates au bon endroit ! Que vous souhaitiez comprendre comment acc\u00e9der \u00e0 notre plateforme<\/b><\/span>, passer commande<\/b><\/span>, choisir la bonne certification<\/b><\/span>, ou encore conna\u00eetre nos d\u00e9lais de livraison<\/b><\/span>, cette FAQ a \u00e9t\u00e9 con\u00e7ue pour r\u00e9pondre \u00e0 toutes vos interrogations.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbManrope|700|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000″ text_font_size=\u00a0\u00bb40px\u00a0\u00bb text_letter_spacing=\u00a0\u00bb-1px\u00a0\u00bb text_line_height=\u00a0\u00bb1.2em\u00a0\u00bb custom_margin=\u00a0\u00bb4px||20px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Acc\u00e8s et Inscription \u00e0 la Marketplace<\/b><\/h2>\n

[\/et_pb_text][et_pb_toggle title=\u00a0\u00bbComment puis-je acc\u00e9der \u00e0 la marketplace Geminove ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#000000″ icon_color=\u00a0\u00bb#000000″ toggle_icon=\u00a0\u00bb3||divi||400″ use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb icon_font_size=\u00a0\u00bb25px\u00a0\u00bb open_icon_color=\u00a0\u00bb#000000″ open_toggle_icon=\u00a0\u00bb2||divi||400″ open_use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb open_icon_font_size=\u00a0\u00bb25px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#000000″ title_font_size=\u00a0\u00bb18px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb||14px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb24px||28px||false|false\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

La marketplace Geminove est une plateforme priv\u00e9e, exclusivement r\u00e9serv\u00e9e aux professionnels du secteur de la bijouterie et de la joaillerie. Pour y acc\u00e9der :<\/p>\n

<\/span>1. <\/span>Rendez-vous sur shop.geminove.com<\/b><\/span><\/a>
<\/span><\/span>2. <\/span>Cliquez sur \u201cS\u2019inscrire\u201d
<\/b><\/b><\/span><\/span>3. <\/span>Remplissez le formulaire d\u2019inscription avec vos informations professionnelles
<\/span>4. <\/span>Acc\u00e9der \u00e0 la marketplace<\/span><\/p>\n

Une fois votre compte valid\u00e9, vous pourrez vous connecter et explorer notre catalogue de plus de 600 000 diamants de synth\u00e8se disponibles en temps r\u00e9el.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=\u00a0\u00bbL\u2019inscription est-elle r\u00e9serv\u00e9e aux professionnels ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#000000″ icon_color=\u00a0\u00bb#000000″ toggle_icon=\u00a0\u00bb3||divi||400″ use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb icon_font_size=\u00a0\u00bb25px\u00a0\u00bb open_icon_color=\u00a0\u00bb#000000″ open_toggle_icon=\u00a0\u00bb2||divi||400″ open_use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb open_icon_font_size=\u00a0\u00bb25px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#000000″ title_font_size=\u00a0\u00bb18px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb||14px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb24px||28px||false|false\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Oui, la marketplace Geminove est exclusivement d\u00e9di\u00e9e aux professionnels<\/b><\/span> du secteur de la joaillerie, aux cr\u00e9ateurs de bijoux, aux bijouteries et aux marques souhaitant acheter des diamants de synth\u00e8se en B2B.<\/p>\n

Si vous \u00eates un particulier, vous ne pourrez pas acc\u00e9der \u00e0 la plateforme. Nous vous conseillons de vous rapprocher d\u2019un bijoutier partenaire utilisant nos diamants.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=\u00a0\u00bbComment r\u00e9cup\u00e9rer mon mot de passe si je l\u2019ai oubli\u00e9 ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#000000″ icon_color=\u00a0\u00bb#000000″ toggle_icon=\u00a0\u00bb3||divi||400″ use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb icon_font_size=\u00a0\u00bb25px\u00a0\u00bb open_icon_color=\u00a0\u00bb#000000″ open_toggle_icon=\u00a0\u00bb2||divi||400″ open_use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb open_icon_font_size=\u00a0\u00bb25px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#000000″ title_font_size=\u00a0\u00bb18px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb||14px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb24px||28px||false|false\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Si vous avez oubli\u00e9 votre mot de passe :<\/p>\n

<\/span>1. <\/span>Rendez-vous sur shop.geminove.com<\/b><\/span><\/a><\/span>
<\/span>2. <\/span>Cliquez sur <\/span>\u201cMot de passe oubli\u00e9 ?\u201d
<\/b><\/b>3. <\/span>Entrez l\u2019adresse e-mail associ\u00e9e \u00e0 votre compte<\/span>
4. <\/span>Suivez les instructions envoy\u00e9es par e-mail pour r\u00e9initialiser votre mot de passe<\/span><\/p>\n

Si vous ne recevez pas l\u2019email, v\u00e9rifiez vos spams ou contactez notre support client.<\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbManrope|700|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000″ text_font_size=\u00a0\u00bb40px\u00a0\u00bb text_letter_spacing=\u00a0\u00bb-1px\u00a0\u00bb text_line_height=\u00a0\u00bb1.2em\u00a0\u00bb custom_margin=\u00a0\u00bb4px||20px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Navigation et Recherche de Produits<\/b><\/h2>\n

[\/et_pb_text][et_pb_toggle title=\u00a0\u00bbComment rechercher un diamant sur la marketplace ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#000000″ icon_color=\u00a0\u00bb#000000″ toggle_icon=\u00a0\u00bb3||divi||400″ use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb icon_font_size=\u00a0\u00bb25px\u00a0\u00bb open_icon_color=\u00a0\u00bb#000000″ open_toggle_icon=\u00a0\u00bb2||divi||400″ open_use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb open_icon_font_size=\u00a0\u00bb25px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#000000″ title_font_size=\u00a0\u00bb18px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb||14px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb24px||28px||false|false\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Sur la marketplace Geminove, vous pouvez facilement trouver le diamant qui correspond \u00e0 vos besoins gr\u00e2ce \u00e0 notre moteur de recherche avanc\u00e9<\/b><\/span>.<\/p>\n

Voici comment proc\u00e9der :<\/b><\/b><\/p>\n

<\/span>1. <\/span><\/span><\/span>Connectez-vous<\/b> \u00e0 votre compte sur shop.geminove.com<\/b><\/span><\/a>
<\/span><\/span>2. <\/span>Utilisez la l’onglet de recherche principale \u00ab\u00a0Filtres\u00a0\u00bb<\/b><\/span> en s\u00e9l\u00e9ctionn\u00e9 la taille, la forme ou la certification du diamant…<\/span>
3. <\/span>Parcourez les r\u00e9sultats et appliquez des filtres avanc\u00e9es<\/strong> pour affiner votre s\u00e9lection<\/span>
4. <\/span>Cliquez sur un diamant pour voir ses d\u00e9tails techniques et l’ajouter au panier<\/span><\/p>\n

Nous mettons \u00e0 jour notre catalogue en temps r\u00e9el pour vous offrir les meilleures options disponibles<\/b><\/span> sur le march\u00e9.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=\u00a0\u00bbQuels crit\u00e8res puis-je utiliser pour filtrer les r\u00e9sultats ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#000000″ icon_color=\u00a0\u00bb#000000″ toggle_icon=\u00a0\u00bb3||divi||400″ use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb icon_font_size=\u00a0\u00bb25px\u00a0\u00bb open_icon_color=\u00a0\u00bb#000000″ open_toggle_icon=\u00a0\u00bb2||divi||400″ open_use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb open_icon_font_size=\u00a0\u00bb25px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#000000″ title_font_size=\u00a0\u00bb18px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb||14px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb24px||28px||false|false\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Afin de vous permettre de trouver rapidement le diamant id\u00e9al, notre marketplace propose plusieurs filtres avanc\u00e9s<\/b><\/span>, dont :<\/p>\n

\u2714 Forme<\/b><\/span> (rond, ovale, coussin, poire, \u00e9meraude, princesse, etc.)<\/span>
\u2714 Carat<\/b><\/span> (poids du diamant)<\/span>
\u2714 Color<\/b><\/span> (D \u00e0 J)<\/span>
\u2714 Puret\u00e9<\/b><\/span> (IF, VVS1, VVS2, VS1, VS2, SI1, SI2)<\/span>
\u2714 Certification<\/b><\/span> (IGI, GIA, HRD)<\/span>
\u2714 Price<\/b><\/span> (filtre par budget)<\/span>
\u2714 <\/span>Type de croissance<\/b> (CVD ou HPHT)
<\/span>\u2714\u00a0<\/span>Fluorescence, Polish, Table, Symmetry…<\/strong><\/span><\/p>\n

Astuce<\/b><\/span> : Combinez plusieurs filtres pour obtenir des r\u00e9sultats ultra-pr\u00e9cis et gagner du temps dans votre s\u00e9lection.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=\u00a0\u00bbPuis-je demander un devis personnalis\u00e9 pour une s\u00e9lection de diamants ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#000000″ icon_color=\u00a0\u00bb#000000″ toggle_icon=\u00a0\u00bb3||divi||400″ use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb icon_font_size=\u00a0\u00bb25px\u00a0\u00bb open_icon_color=\u00a0\u00bb#000000″ open_toggle_icon=\u00a0\u00bb2||divi||400″ open_use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb open_icon_font_size=\u00a0\u00bb25px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#000000″ title_font_size=\u00a0\u00bb18px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb||14px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb24px||28px||false|false\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Il n\u2019est pas n\u00e9cessaire de demander un devis ! Les prix et disponibilit\u00e9s sont mis \u00e0 jour en temps r\u00e9el sur la marketplace.<\/p>\n

Besoin d\u2019un accompagnement pour votre s\u00e9lection ?<\/b> Contactez directement notre <\/span>service commercial via WhatsApp<\/b> pour toute question.<\/span><\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbManrope|700|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000″ text_font_size=\u00a0\u00bb40px\u00a0\u00bb text_letter_spacing=\u00a0\u00bb-1px\u00a0\u00bb text_line_height=\u00a0\u00bb1.2em\u00a0\u00bb custom_margin=\u00a0\u00bb4px||20px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Commande et Processus d\u2019Achat<\/b><\/h2>\n

[\/et_pb_text][et_pb_toggle title=\u00a0\u00bbPuis-je commander plusieurs diamants en une seule fois ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#000000″ icon_color=\u00a0\u00bb#000000″ toggle_icon=\u00a0\u00bb3||divi||400″ use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb icon_font_size=\u00a0\u00bb25px\u00a0\u00bb open_icon_color=\u00a0\u00bb#000000″ open_toggle_icon=\u00a0\u00bb2||divi||400″ open_use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb open_icon_font_size=\u00a0\u00bb25px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#000000″ title_font_size=\u00a0\u00bb18px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb||14px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb24px||28px||false|false\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Oui, vous pouvez ajouter autant de diamants que n\u00e9cessaire<\/b><\/span> \u00e0 votre panier et les commander en une seule transaction.<\/p>\n

Astuce :<\/b><\/span> Utilisez notre outil de s\u00e9lection avanc\u00e9<\/b><\/span> pour regrouper plusieurs pierres selon vos crit\u00e8res et faciliter votre commande en gros.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=\u00a0\u00bbQuelle est la quantit\u00e9 minimale pour une commande ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#000000″ icon_color=\u00a0\u00bb#000000″ toggle_icon=\u00a0\u00bb3||divi||400″ use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb icon_font_size=\u00a0\u00bb25px\u00a0\u00bb open_icon_color=\u00a0\u00bb#000000″ open_toggle_icon=\u00a0\u00bb2||divi||400″ open_use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb open_icon_font_size=\u00a0\u00bb25px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#000000″ title_font_size=\u00a0\u00bb18px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb||14px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb24px||28px||false|false\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Il n\u2019y a pas de quantit\u00e9 minimale impos\u00e9e<\/b><\/span> : vous pouvez acheter un seul diamant ou commander en volume selon vos besoins.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=\u00a0\u00bbPuis-je obtenir une remise pour des achats en gros ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#000000″ icon_color=\u00a0\u00bb#000000″ toggle_icon=\u00a0\u00bb3||divi||400″ use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb icon_font_size=\u00a0\u00bb25px\u00a0\u00bb open_icon_color=\u00a0\u00bb#000000″ open_toggle_icon=\u00a0\u00bb2||divi||400″ open_use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb open_icon_font_size=\u00a0\u00bb25px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#000000″ title_font_size=\u00a0\u00bb18px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb||14px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb24px||28px||false|false\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Contactez notre service commercial via WhatsApp<\/b><\/span> pour potentiellement obtenir une offre adapt\u00e9e \u00e0 votre volume d\u2019achat.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=\u00a0\u00bbComment valider et finaliser ma commande ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#000000″ icon_color=\u00a0\u00bb#000000″ toggle_icon=\u00a0\u00bb3||divi||400″ use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb icon_font_size=\u00a0\u00bb25px\u00a0\u00bb open_icon_color=\u00a0\u00bb#000000″ open_toggle_icon=\u00a0\u00bb2||divi||400″ open_use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb open_icon_font_size=\u00a0\u00bb25px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#000000″ title_font_size=\u00a0\u00bb18px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb||14px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb24px||28px||false|false\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

1. <\/span>Acc\u00e9dez \u00e0 votre panier<\/b><\/span> et v\u00e9rifiez votre s\u00e9lection<\/span>
2. <\/span>Cliquez sur <\/span>\u201cProc\u00e9der au paiement\u201d
<\/b><\/b>3. <\/span>Remplissez les informations de facturation et de livraison
<\/b><\/b><\/span>4. <\/span>S\u00e9lectionnez votre mode de paiement<\/b><\/span> et confirmez votre achat<\/span><\/p>\n

Une fois la commande valid\u00e9e, vous recevrez un email de confirmation avec tous les d\u00e9tails.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=\u00a0\u00bbComment puis-je suivre ma commande apr\u00e8s validation ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#000000″ icon_color=\u00a0\u00bb#000000″ toggle_icon=\u00a0\u00bb3||divi||400″ use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb icon_font_size=\u00a0\u00bb25px\u00a0\u00bb open_icon_color=\u00a0\u00bb#000000″ open_toggle_icon=\u00a0\u00bb2||divi||400″ open_use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb open_icon_font_size=\u00a0\u00bb25px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#000000″ title_font_size=\u00a0\u00bb18px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb||14px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb24px||28px||false|false\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

D\u00e8s que votre commande est trait\u00e9e, elle est exp\u00e9di\u00e9e, vous recevrez un email avec un lien de suivi<\/b><\/span>.<\/p>\n

Pour suivre votre commande :<\/p>\n

<\/span>1. <\/span>Connectez-vous \u00e0 votre espace client sur shop.geminove.com
<\/b><\/b><\/span>2. <\/span>Allez dans <\/span>\u201cMes commandes\u201d
<\/b><\/b>3. <\/span>Consultez le statut en temps r\u00e9el<\/b><\/span> et le suivi d\u2019exp\u00e9dition<\/span><\/p>\n

En cas de retard ou de question, notre service client<\/b><\/span> reste disponible pour vous assister.<\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbManrope|700|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000″ text_font_size=\u00a0\u00bb40px\u00a0\u00bb text_letter_spacing=\u00a0\u00bb-1px\u00a0\u00bb text_line_height=\u00a0\u00bb1.2em\u00a0\u00bb custom_margin=\u00a0\u00bb4px||20px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Livraison et Exp\u00e9dition<\/b><\/h2>\n

[\/et_pb_text][et_pb_toggle title=\u00a0\u00bbQuels sont les d\u00e9lais de livraison pour ma commande ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#000000″ icon_color=\u00a0\u00bb#000000″ toggle_icon=\u00a0\u00bb3||divi||400″ use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb icon_font_size=\u00a0\u00bb25px\u00a0\u00bb open_icon_color=\u00a0\u00bb#000000″ open_toggle_icon=\u00a0\u00bb2||divi||400″ open_use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb open_icon_font_size=\u00a0\u00bb25px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#000000″ title_font_size=\u00a0\u00bb18px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb||14px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb24px||28px||false|false\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Les d\u00e9lais de livraison varient en fonction des diamants command\u00e9s, car chaque pierre passe par un contr\u00f4le qualit\u00e9 rigoureux<\/b><\/span> avant exp\u00e9dition.<\/p>\n

\ud83d\udce6 <\/span>D\u00e9lais estim\u00e9s : <\/b><\/b>Livraison sous 7 \u00e0 15 jours ouvr\u00e9s<\/b><\/span>, selon la complexit\u00e9 de la commande et les v\u00e9rifications n\u00e9cessaires.<\/p>\n

Une fois votre commande exp\u00e9di\u00e9e, vous recevrez un email avec les d\u00e9tails du suivi<\/b><\/span>.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=\u00a0\u00bbQuels transporteurs utilisez-vous ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#000000″ icon_color=\u00a0\u00bb#000000″ toggle_icon=\u00a0\u00bb3||divi||400″ use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb icon_font_size=\u00a0\u00bb25px\u00a0\u00bb open_icon_color=\u00a0\u00bb#000000″ open_toggle_icon=\u00a0\u00bb2||divi||400″ open_use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb open_icon_font_size=\u00a0\u00bb25px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#000000″ title_font_size=\u00a0\u00bb18px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb||14px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb24px||28px||false|false\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Toutes nos exp\u00e9ditions sont assur\u00e9es par DHL Express<\/b><\/span>, un transporteur de confiance sp\u00e9cialis\u00e9 dans les envois s\u00e9curis\u00e9s de haute valeur.<\/p>\n

\ud83d\ude9a <\/span>Pourquoi DHL Express ?<\/b><\/b><\/p>\n

\u2714 Livraison rapide et s\u00e9curis\u00e9e<\/span>
\u2714 Suivi d\u00e9taill\u00e9 en temps r\u00e9el<\/span>
\u2714 Gestion prioritaire pour les envois internationaux<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=\u00a0\u00bbPuis-je choisir une adresse de livraison diff\u00e9rente pour chaque commande ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#000000″ icon_color=\u00a0\u00bb#000000″ toggle_icon=\u00a0\u00bb3||divi||400″ use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb icon_font_size=\u00a0\u00bb25px\u00a0\u00bb open_icon_color=\u00a0\u00bb#000000″ open_toggle_icon=\u00a0\u00bb2||divi||400″ open_use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb open_icon_font_size=\u00a0\u00bb25px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#000000″ title_font_size=\u00a0\u00bb18px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb||14px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb24px||28px||false|false\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Oui, vous pouvez choisir une adresse de livraison diff\u00e9rente<\/b><\/span> \u00e0 chaque commande.<\/p>\n

Astuce : <\/b><\/b>Vous pouvez enregistrer plusieurs adresses dans votre compte pour simplifier vos futurs achats et livraisons.<\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbManrope|700|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000″ text_font_size=\u00a0\u00bb40px\u00a0\u00bb text_letter_spacing=\u00a0\u00bb-1px\u00a0\u00bb text_line_height=\u00a0\u00bb1.2em\u00a0\u00bb custom_margin=\u00a0\u00bb4px||20px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Certifications et Authenticit\u00e9<\/h2>\n

[\/et_pb_text][et_pb_toggle title=\u00a0\u00bbTous les diamants de la marketplace sont-ils certifi\u00e9s ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#000000″ icon_color=\u00a0\u00bb#000000″ toggle_icon=\u00a0\u00bb3||divi||400″ use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb icon_font_size=\u00a0\u00bb25px\u00a0\u00bb open_icon_color=\u00a0\u00bb#000000″ open_toggle_icon=\u00a0\u00bb2||divi||400″ open_use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb open_icon_font_size=\u00a0\u00bb25px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#000000″ title_font_size=\u00a0\u00bb18px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb||14px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb24px||28px||false|false\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Oui, 100 % des diamants disponibles sur la marketplace Geminove sont certifi\u00e9s<\/b><\/span> par des laboratoires reconnus internationalement. Chaque pierre est accompagn\u00e9e d\u2019un certificat attestant de sa qualit\u00e9, de ses caract\u00e9ristiques (carat, couleur, puret\u00e9, coupe) et de son authenticit\u00e9.<\/p>\n

Nous garantissons une tra\u00e7abilit\u00e9 totale<\/b><\/span> pour offrir aux bijoutiers et cr\u00e9ateurs de joaillerie une confiance absolue dans leurs achats.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=\u00a0\u00bbQuels laboratoires d\u00e9livrent les certificats (IGI, GIA, HRD) ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#000000″ icon_color=\u00a0\u00bb#000000″ toggle_icon=\u00a0\u00bb3||divi||400″ use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb icon_font_size=\u00a0\u00bb25px\u00a0\u00bb open_icon_color=\u00a0\u00bb#000000″ open_toggle_icon=\u00a0\u00bb2||divi||400″ open_use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb open_icon_font_size=\u00a0\u00bb25px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#000000″ title_font_size=\u00a0\u00bb18px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb||14px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb24px||28px||false|false\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Nos diamants sont certifi\u00e9s par les <\/span>trois laboratoires internationaux de r\u00e9f\u00e9rence<\/b> :<\/span><\/p>\n

\ud83c\udfc5 IGI (International Gemological Institute)<\/b><\/span> \u2192 Tr\u00e8s r\u00e9pandu dans l\u2019industrie du diamant de synth\u00e8se, reconnu pour ses \u00e9valuations d\u00e9taill\u00e9es.<\/span>
\ud83c\udfc5 GIA (Gemological Institute of America)<\/b><\/span> \u2192 R\u00e9f\u00e9rence historique pour l\u2019\u00e9valuation des diamants, certification hautement reconnue.<\/span>
\ud83c\udfc5 HRD (Hoge Raad voor Diamant)<\/b><\/span> \u2192 Laboratoire bas\u00e9 en Belgique, sp\u00e9cialis\u00e9 dans l\u2019expertise des diamants pour le march\u00e9 europ\u00e9en.<\/span><\/p>\n

Chaque certificat est d\u00e9livr\u00e9 apr\u00e8s un contr\u00f4le strict et ind\u00e9pendant<\/b><\/span>, assurant la transparence et la qualit\u00e9 des pierres.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=\u00a0\u00bbPuis-je choisir la certification du diamant que j\u2019ach\u00e8te ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#000000″ icon_color=\u00a0\u00bb#000000″ toggle_icon=\u00a0\u00bb3||divi||400″ use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb icon_font_size=\u00a0\u00bb25px\u00a0\u00bb open_icon_color=\u00a0\u00bb#000000″ open_toggle_icon=\u00a0\u00bb2||divi||400″ open_use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb open_icon_font_size=\u00a0\u00bb25px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#000000″ title_font_size=\u00a0\u00bb18px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb||14px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb24px||28px||false|false\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Oui, lors de votre recherche sur shop.geminove.com<\/b><\/span><\/a>, vous pouvez filtrer les diamants par type de certification IGI, GIA, or HRD<\/b><\/span> selon vos pr\u00e9f\u00e9rences.<\/p>\n

Comment s\u00e9lectionner la certification souhait\u00e9e ?<\/b><\/b><\/p>\n

<\/span>1. <\/span>Utilisez le filtre \u201cCertification\u201d<\/b><\/span> dans l\u2019onglet \u201cFiltres avanc\u00e9s\u201d<\/b><\/span> de recherche.<\/span>
2. <\/span>S\u00e9lectionnez le laboratoire qui correspond \u00e0 vos crit\u00e8res.<\/span>
3. <\/span>Les filtres s\u2019appliquent et vous affichent les diamants certifi\u00e9s correspondant \u00e0 votre choix.<\/span><\/p>\n

\ud83d\udcde Besoin d\u2019un accompagnement ?<\/b><\/span> Notre service commercial est \u00e0 votre disposition pour vous guider vers le choix le plus adapt\u00e9 \u00e0 vos besoins.<\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbManrope|700|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000″ text_font_size=\u00a0\u00bb40px\u00a0\u00bb text_letter_spacing=\u00a0\u00bb-1px\u00a0\u00bb text_line_height=\u00a0\u00bb1.2em\u00a0\u00bb custom_margin=\u00a0\u00bb4px||20px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Support et Assistance<\/b><\/h2>\n

[\/et_pb_text][et_pb_toggle title=\u00a0\u00bbComment contacter le service client de Geminove ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#000000″ icon_color=\u00a0\u00bb#000000″ toggle_icon=\u00a0\u00bb3||divi||400″ use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb icon_font_size=\u00a0\u00bb25px\u00a0\u00bb open_icon_color=\u00a0\u00bb#000000″ open_toggle_icon=\u00a0\u00bb2||divi||400″ open_use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb open_icon_font_size=\u00a0\u00bb25px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#000000″ title_font_size=\u00a0\u00bb18px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb||14px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb24px||28px||false|false\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Notre \u00e9quipe est disponible pour r\u00e9pondre \u00e0 toutes vos questions et vous accompagner dans l\u2019utilisation de la marketplace.<\/p>\n

\ud83d\udce9\u00a0 Par e-mail<\/b><\/span> : contact@geminove.com<\/a><\/span>
\ud83d\udcf2\u00a0 Via WhatsApp<\/b><\/span> : +33607829692
<\/em>\ud83d\udcde\u00a0 Par t\u00e9l\u00e9phone<\/b><\/span> : +33607829692<\/em><\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=\u00a0\u00bbY a-t-il un chat en direct pour obtenir une assistance rapide ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#000000″ icon_color=\u00a0\u00bb#000000″ toggle_icon=\u00a0\u00bb3||divi||400″ use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb icon_font_size=\u00a0\u00bb25px\u00a0\u00bb open_icon_color=\u00a0\u00bb#000000″ open_toggle_icon=\u00a0\u00bb2||divi||400″ open_use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb open_icon_font_size=\u00a0\u00bb25px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#000000″ title_font_size=\u00a0\u00bb18px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb||14px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb24px||28px||false|false\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Oui, nous proposons un chat en direct via WhatsApp<\/b><\/span> pour une assistance rapide.<\/p>\n

\ud83d\udcf2 Contactez-nous imm\u00e9diatement ici :<\/b><\/span> Cliquez pour discuter sur WhatsApp<\/a><\/span><\/p>\n

Pour les demandes plus complexes, nous recommandons de nous contacter par e-mail<\/b><\/span> afin que notre \u00e9quipe puisse vous fournir une r\u00e9ponse d\u00e9taill\u00e9e.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=\u00a0\u00bbPuis-je demander une d\u00e9monstration avant d\u2019utiliser la marketplace ?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#000000″ icon_color=\u00a0\u00bb#000000″ toggle_icon=\u00a0\u00bb3||divi||400″ use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb icon_font_size=\u00a0\u00bb25px\u00a0\u00bb open_icon_color=\u00a0\u00bb#000000″ open_toggle_icon=\u00a0\u00bb2||divi||400″ open_use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb open_icon_font_size=\u00a0\u00bb25px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb title_text_color=\u00a0\u00bb#000000″ title_font_size=\u00a0\u00bb18px\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb custom_margin=\u00a0\u00bb||14px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb24px||28px||false|false\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Oui ! Si vous souhaitez d\u00e9couvrir le fonctionnement de la marketplace avant de passer commande, nous proposons une d\u00e9monstration personnalis\u00e9e<\/b><\/span>.<\/p>\n

\ud83d\udcc5 <\/span>Comment r\u00e9server une d\u00e9monstration ?<\/b><\/b><\/p>\n

<\/span>1. <\/span>Contactez notre \u00e9quipe via WhatsApp<\/b><\/span><\/a> ou e-mail ou demander une d\u00e9mo<\/span><\/a>.
<\/b><\/b><\/span>2. <\/span>Nous organiserons un appel ou une visio selon vos disponibilit\u00e9s<\/span>
3. <\/span>Vous recevrez une pr\u00e9sentation de la plateforme et de ses fonctionnalit\u00e9s<\/span><\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1″ admin_label=\u00a0\u00bbPopup – #Solutions\u00a0\u00bb module_id=\u00a0\u00bbSolutions\u00a0\u00bb module_class=\u00a0\u00bbpopup no-close dark no-shadow\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bbRGBA(0,0,0,0)\u00a0\u00bb background_color_gradient_direction=\u00a0\u00bb101deg\u00a0\u00bb width=\u00a0\u00bb75%\u00a0\u00bb width_tablet=\u00a0\u00bb75%\u00a0\u00bb width_phone=\u00a0\u00bb98%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb max_width=\u00a0\u00bb75%\u00a0\u00bb max_width_tablet=\u00a0\u00bb75%\u00a0\u00bb max_width_phone=\u00a0\u00bb98%\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb5px||6px|||\u00a0\u00bb da_is_popup=\u00a0\u00bbon\u00a0\u00bb da_popup_slug=\u00a0\u00bbSolutions\u00a0\u00bb da_has_close=\u00a0\u00bboff\u00a0\u00bb da_dark_close=\u00a0\u00bbon\u00a0\u00bb da_has_shadow=\u00a0\u00bboff\u00a0\u00bb da_disable_devices=\u00a0\u00bboff|off|off\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb da_exit_intent=\u00a0\u00bboff\u00a0\u00bb da_alt_close=\u00a0\u00bboff\u00a0\u00bb da_not_modal=\u00a0\u00bbon\u00a0\u00bb da_is_singular=\u00a0\u00bboff\u00a0\u00bb da_with_loader=\u00a0\u00bboff\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb custom_padding=\u00a0\u00bb7px||9px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4″ _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/geminove.com\/wp-content\/uploads\/2025\/02\/Demo-1.png\u00a0\u00bb title_text=\u00a0\u00bbDe\u0301mo\u00a0\u00bb disabled_on=\u00a0\u00bboff|off|on\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,2_3″ use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb2″ _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb width_tablet=\u00a0\u00bb100%\u00a0\u00bb width_phone=\u00a0\u00bb100%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb custom_margin=\u00a0\u00bb0px|auto|0px|auto|false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb0px|auto|18px|auto|false|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb0px||||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3″ disabled_on=\u00a0\u00bbon|on|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_image=\u00a0\u00bbhttps:\/\/geminove.com\/wp-content\/uploads\/2025\/02\/demodesktop-1.png\u00a0\u00bb background_position=\u00a0\u00bbtop_center\u00a0\u00bb custom_padding=\u00a0\u00bb||0px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_code _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb min_height_tablet=\u00a0\u00bb\u00a0\u00bb min_height_phone=\u00a0\u00bb\u00a0\u00bb min_height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb height_tablet=\u00a0\u00bb\u00a0\u00bb height_phone=\u00a0\u00bb\u00a0\u00bb height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb max_height_tablet=\u00a0\u00bb\u00a0\u00bb max_height_phone=\u00a0\u00bb50px\u00a0\u00bb max_height_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb||395px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/>[\/et_pb_code][\/et_pb_column][et_pb_column type=\u00a0\u00bb2_3″ _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb25px|25px|20px|5px|false|false\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb||25px|25px|false|false\u00a0\u00bb custom_padding_phone=\u00a0\u00bb25px|25px|25px|25px|true|true\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font=\u00a0\u00bbQuestrial|600|||||||\u00a0\u00bb header_2_font=\u00a0\u00bb|600|||||||\u00a0\u00bb header_2_text_align=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb|-67px|0px|||\u00a0\u00bb header_font_size_tablet=\u00a0\u00bb\u00a0\u00bb header_font_size_phone=\u00a0\u00bb22px\u00a0\u00bb header_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

D\u00e9mo Geminove Marketplace<\/h1>\n

[\/et_pb_text][et_pb_text content_tablet=\u00a0\u00bb<\/p>\n

Remplissez ce formulaire pour demander une d\u00e9mo personnalis\u00e9e. Notre \u00e9quipe vous contactera rapidement.<\/p>\n

\u00a0\u00bb content_phone=\u00a0\u00bb<\/p>\n

Remplissez ce formulaire pour demander une d\u00e9mo personnalis\u00e9e. Notre \u00e9quipe vous contactera rapidement.<\/p>\n

\u00a0\u00bb content_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_line_height=\u00a0\u00bb1.3em\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb||-3px||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n

Remplissez ce formulaire pour demander une d\u00e9monstration personnalis\u00e9e de notre plateforme. Un membre de notre \u00e9quipe vous contactera.<\/p>\n

[\/et_pb_text][et_pb_contact_form use_spam_service=\u00a0\u00bbon\u00a0\u00bb recaptcha_list=\u00a0\u00bbGeminovecom|Geminovecom-0″ email=\u00a0\u00bbcontact@geminove.com\u00a0\u00bb success_message=\u00a0\u00bbMerci ! Nous vous contacterons par e-mail dans les meilleurs d\u00e9lais.\u00a0\u00bb submit_button_text=\u00a0\u00bbEnvoyer\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb _unique_id=\u00a0\u00bb9eaed483-087c-49a1-b91d-3e99c09fb0d3″ custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_size=\u00a0\u00bb16px\u00a0\u00bb button_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb button_bg_color=\u00a0\u00bb#000000″ button_border_radius=\u00a0\u00bb10px\u00a0\u00bb button_font=\u00a0\u00bbQuestrial|700|||||||\u00a0\u00bb custom_margin=\u00a0\u00bb17px||-8px|||\u00a0\u00bb button_border_radius_tablet=\u00a0\u00bb10px\u00a0\u00bb button_border_radius_phone=\u00a0\u00bb10px\u00a0\u00bb button_border_radius_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb border_radii=\u00a0\u00bbon|10px|10px|10px|10px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_contact_field field_id=\u00a0\u00bbPr\u00e9nom\u00a0\u00bb field_title=\u00a0\u00bbPr\u00e9nom\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_contact_field][et_pb_contact_field field_id=\u00a0\u00bbName\u00a0\u00bb field_title=\u00a0\u00bbNom\u00a0\u00bb _builder_version=\u00a0\u00bb4.16″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb button_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb][\/et_pb_contact_field][et_pb_contact_field field_id=\u00a0\u00bbEmail\u00a0\u00bb field_title=\u00a0\u00bbAdresse e-mail\u00a0\u00bb field_type=\u00a0\u00bbemail\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ global_colors_info=\u00a0\u00bb{}\u00a0\u00bb button_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_size__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_text_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_width__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_border_radius__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_letter_spacing__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_one_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb button_two_bg_color__hover_enabled=\u00a0\u00bboff\u00a0\u00bb][\/et_pb_contact_field][et_pb_contact_field field_id=\u00a0\u00bbT\u00e9l\u00e9phone\u00a0\u00bb field_title=\u00a0\u00bbT\u00e9l\u00e9phone\u00a0\u00bb allowed_symbols=\u00a0\u00bbnumbers\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_contact_field][et_pb_contact_field field_id=\u00a0\u00bbNom_d’entreprise\u00a0\u00bb field_title=\u00a0\u00bbNom d’entreprise\u00a0\u00bb fullwidth_field=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4″ _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":"

FAQ – Geminove MarketplaceVous avez des questions sur notre marketplace B2B d\u00e9di\u00e9e aux diamants de synth\u00e8se ? Vous \u00eates au bon endroit ! Que vous souhaitiez comprendre comment acc\u00e9der \u00e0 notre plateforme, passer commande, choisir la bonne certification, ou encore conna\u00eetre nos d\u00e9lais de livraison, cette FAQ a \u00e9t\u00e9 con\u00e7ue pour r\u00e9pondre \u00e0 toutes vos […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_joinchat":[],"footnotes":""},"class_list":["post-1930","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ Geminove Marketplace - Acc\u00e8s, Commandes et Support<\/title>\n<meta name=\"description\" content=\"Besoin d\u2019aide pour utiliser la marketplace Geminove ? D\u00e9couvrez comment vous inscrire, rechercher des diamants, passer commande et g\u00e9rer vos achats en B2B.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/geminove.com\/en\/faq-marketplace\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ Geminove Marketplace - Acc\u00e8s, Commandes et Support\" \/>\n<meta property=\"og:description\" content=\"Besoin d\u2019aide pour utiliser la marketplace Geminove ? D\u00e9couvrez comment vous inscrire, rechercher des diamants, passer commande et g\u00e9rer vos achats en B2B.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/geminove.com\/en\/faq-marketplace\/\" \/>\n<meta property=\"og:site_name\" content=\"Geminove\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-13T16:41:06+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/geminove.com\/faq-marketplace\/\",\"url\":\"https:\/\/geminove.com\/faq-marketplace\/\",\"name\":\"FAQ Geminove Marketplace - Acc\u00e8s, Commandes et Support\",\"isPartOf\":{\"@id\":\"https:\/\/geminove.com\/#website\"},\"datePublished\":\"2025-02-13T16:37:50+00:00\",\"dateModified\":\"2025-02-13T16:41:06+00:00\",\"description\":\"Besoin d\u2019aide pour utiliser la marketplace Geminove ? D\u00e9couvrez comment vous inscrire, rechercher des diamants, passer commande et g\u00e9rer vos achats en B2B.\",\"breadcrumb\":{\"@id\":\"https:\/\/geminove.com\/faq-marketplace\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/geminove.com\/faq-marketplace\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/geminove.com\/faq-marketplace\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/geminove.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/geminove.com\/#website\",\"url\":\"https:\/\/geminove.com\/\",\"name\":\"Geminove\",\"description\":\"Le diamant de demain, disponible aujourd\u2019hui.\",\"publisher\":{\"@id\":\"https:\/\/geminove.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/geminove.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/geminove.com\/#organization\",\"name\":\"Geminove\",\"url\":\"https:\/\/geminove.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/geminove.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/geminove.com\/wp-content\/uploads\/2025\/01\/GEMINOVE_LOGO.png\",\"contentUrl\":\"https:\/\/geminove.com\/wp-content\/uploads\/2025\/01\/GEMINOVE_LOGO.png\",\"width\":1021,\"height\":206,\"caption\":\"Geminove\"},\"image\":{\"@id\":\"https:\/\/geminove.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ Geminove Marketplace - Acc\u00e8s, Commandes et Support","description":"Besoin d\u2019aide pour utiliser la marketplace Geminove ? D\u00e9couvrez comment vous inscrire, rechercher des diamants, passer commande et g\u00e9rer vos achats en B2B.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/geminove.com\/en\/faq-marketplace\/","og_locale":"en_GB","og_type":"article","og_title":"FAQ Geminove Marketplace - Acc\u00e8s, Commandes et Support","og_description":"Besoin d\u2019aide pour utiliser la marketplace Geminove ? D\u00e9couvrez comment vous inscrire, rechercher des diamants, passer commande et g\u00e9rer vos achats en B2B.","og_url":"https:\/\/geminove.com\/en\/faq-marketplace\/","og_site_name":"Geminove","article_modified_time":"2025-02-13T16:41:06+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/geminove.com\/faq-marketplace\/","url":"https:\/\/geminove.com\/faq-marketplace\/","name":"FAQ Geminove Marketplace - Acc\u00e8s, Commandes et Support","isPartOf":{"@id":"https:\/\/geminove.com\/#website"},"datePublished":"2025-02-13T16:37:50+00:00","dateModified":"2025-02-13T16:41:06+00:00","description":"Besoin d\u2019aide pour utiliser la marketplace Geminove ? D\u00e9couvrez comment vous inscrire, rechercher des diamants, passer commande et g\u00e9rer vos achats en B2B.","breadcrumb":{"@id":"https:\/\/geminove.com\/faq-marketplace\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/geminove.com\/faq-marketplace\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/geminove.com\/faq-marketplace\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/geminove.com\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/geminove.com\/#website","url":"https:\/\/geminove.com\/","name":"Geminove","description":"Le diamant de demain, disponible aujourd\u2019hui.","publisher":{"@id":"https:\/\/geminove.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/geminove.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/geminove.com\/#organization","name":"Geminove","url":"https:\/\/geminove.com\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/geminove.com\/#\/schema\/logo\/image\/","url":"https:\/\/geminove.com\/wp-content\/uploads\/2025\/01\/GEMINOVE_LOGO.png","contentUrl":"https:\/\/geminove.com\/wp-content\/uploads\/2025\/01\/GEMINOVE_LOGO.png","width":1021,"height":206,"caption":"Geminove"},"image":{"@id":"https:\/\/geminove.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/geminove.com\/en\/wp-json\/wp\/v2\/pages\/1930","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/geminove.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/geminove.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/geminove.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/geminove.com\/en\/wp-json\/wp\/v2\/comments?post=1930"}],"version-history":[{"count":17,"href":"https:\/\/geminove.com\/en\/wp-json\/wp\/v2\/pages\/1930\/revisions"}],"predecessor-version":[{"id":1955,"href":"https:\/\/geminove.com\/en\/wp-json\/wp\/v2\/pages\/1930\/revisions\/1955"}],"wp:attachment":[{"href":"https:\/\/geminove.com\/en\/wp-json\/wp\/v2\/media?parent=1930"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}